Sincerest Thank You Letter From a Piano Customer

Posted on Nov 30, 2011 in Testimonials | 0 comments

View the original Thank You Letter

November 25, 2011 

Houston Piano Company
1600 W. 13th St
Houston, TX 77008

 
Houston Piano Company,
 
It is with great pleasure that I compose this letter of commendation to all of your representatives that worked with me, and specifically Scott Anderson. In a world of quick impersonal marketing and sales, it is comforting to experience these old fashioned values.
 

Courtesy: from the first opening of the front door, I was given a worm, friendly feeling from the smiling friendly receptionist.

 

Responsiveness: there was never a moment that I felt “set aside”. Every call, every question was addressed in a very timely manner.

 

Informative: every question and more that I would never even think of, was given full explanation and description to help me in my piano selection.

 

Concern: I was amazed at the genuine concern in my search for that perfect Piano and the workable price range.

 

Patience: I have minimal piano experience, and Scott gave me every benefit of his years of experience without discounting me as a “window shopper”.

 
In summary, I feel very blessed to have located your fine company, as I am ot usually a person to spend travel time, since comparisons seem to confuse me more.

 

Please feel free to use me at any time for a reference on your company.